Refund policy
Return & Refund Policy
Every print sold by Eva Rendl Studio is custom-made to order and professionally produced using museum-quality materials.
Because each item is created specifically for you, we cannot accept returns, exchanges, or cancellations once production has begun due to:
- Change of mind
- Incorrect size or product selection
- Personal preferences
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at hello@evarendlstudio.com.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the damage or defect
After reviewing your claim, we will arrange a replacement or refund where appropriate.
We are committed to ensuring every customer receives their artwork in perfect condition.